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TERMS & CONDITIONS

Avante Design Terms and Conditions

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Welcome to Avante Design! By accessing or purchasing from our website or showroom, you agree to the following Terms and Conditions:

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1. General Information

  • These Terms and Conditions govern your use of Avante Design’s services, website, and purchases.

  • We reserve the right to change or update these terms at any time, with changes effective immediately upon posting.

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2. Orders and Payment

  • Pricing: All prices listed are in Malaysian Ringgit (MYR) and include any applicable taxes unless otherwise stated.

  • Payment Options: We accept [Credit/Debit Card, Online Banking, Cash, etc.]. Full payment must be received before your order is processed.

  • Order Confirmation: After placing an order, you will receive a confirmation email. Avante Design reserves the right to cancel or reject orders in case of pricing errors, out-of-stock items, or other circumstances.

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3. Promotions and Discounts

  • Promotional offers and discounts are valid only during the specified promotion period. They cannot be combined with other promotions, discounts, or offers unless stated.

  • Discounts may apply only to selected items or collections and are subject to availability while stocks last.

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4. Delivery and Shipping

  • Delivery Area: We currently deliver only within Malaysia.

  • Delivery Fees and Timeline: Delivery charges may apply based on your location and order size, with an estimated delivery timeline provided at checkout.

  • Delivery Conditions: Our team will contact you to confirm a delivery schedule. Avante Design is not liable for any delays caused by unforeseen circumstances.

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5. Returns and Exchanges

  • Eligibility: Items can be returned within 14 days of receipt for an exchange or refund, provided they are unused, undamaged, and in original packaging.

  • Non-Returnable Items: Custom orders, clearance items, and final sale items are non-returnable.

  • Return Process: Contact our customer service team to initiate a return. All returns must be pre-approved by Avante Design.

6. Warranty and Product Care

  • Warranty: We provide a [specified] warranty period for eligible products, covering manufacturing defects only. This warranty does not cover normal wear and tear or misuse.

  • Care Instructions: Please follow the care guidelines provided with your product. Avante Design is not responsible for damages resulting from improper handling.

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7. Limitation of Liability

  • Avante Design is not liable for any direct, indirect, or consequential damages arising from the use of our products or website, including damages for loss of profit or data.

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8. Privacy Policy

  • We value your privacy. All personal information collected will be used and protected according to our Privacy Policy.

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9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms will be resolved under Malaysian jurisdiction.

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Over a Decade of  Experience

With 14 years of experience, we are well-versed in the needs and preferences of our customers. Our dedicated team of professionals is here to assist you every step of the way, from selecting the right pieces to after-sales service.

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Unmatched Craftsmanship

We bring the latest and most stylish furniture trends from Europe, ensuring that your home is always ahead of the curve in terms of fashion and design.​Every piece in our collection is crafted with meticulous care, guaranteeing not just beauty but also longevity.

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